To say the healthcare industry has undergone change in the past three years is a radical understatement. Pushed to its limits and forced to transform due to the pandemic, the...
Articles & Insights
The latest and greatest in digital transformation thinking
4 factors that support CX in manufacturing, and none rely on product
We face a cooling economy, but the opportunities to deliver a positive customer experience that sets your manufacturing company above the competition are hot. However, if your...
Infographic: Learning to thrive in the face of economic adversity
The financial services guide to the Salesforce Spring ’23 Release
If there is any one industry that most needs to prove itself and regain customer trust this year, it’s financial services. Consumers are uncertain and weary of everything, from...
The consumer goods guide to the Salesforce Spring ’23 Release
Consumer goods and retail companies are bracing for the storm as every economic forecast points to bleak consumer spending conditions by year’s end. But at the same time, this is...
Innovation is important during an economic downturn. Here’s why.
The business climate has navigated a variety of challenges over the past three years. The rapidly-emerging effects of the global pandemic forced businesses to either rethink...
IWD 2023: Celebrating powerful women at Simplus
Ditch these 3 common and unnecessary digital transformation expenses
In this competitive market, businesses see the need for constant innovation. But the cooling economy is forcing many companies to cut back on technology budgets, ease staff...
How can financial services deliver better services to their customers?
Rob Petitgout, Simplus' Financial Services COE...