The economic headwinds of 2023 have sent consumers and businesses alike through the wringer. The economy has cooled, budgets have tightened, and decision-makers at every...
Articles & Insights
The latest and greatest in digital transformation thinking
Consumer goods’ guide to the Salesforce Summer ‘23 Release
The Summer ‘23 Release is here, and for consumer goods players it’s not one to miss. Updates include an extension of the Consumer Goods Cloud to service capabilities as well as...
High tech’s 2023 trends: A halftime check-in
2023 for high tech has been, admittedly, not too great. The industry has become synonymous with layoffs this year, as major tech company belt-tightening has brought the total...
Financial services’ guide to the Salesforce Summer ‘23 Release
For financial services, the Salesforce Summer ‘23 Release is an exciting update full of new functionalities and enhancements in the Financial Services Cloud. Complaint...
Communications and media’s guide to the Salesforce Summer ‘23 Release
For communications and media, the summer business market is hot—not only is the temperature rising on customer demands for entertainment, digital content, and virtually...
Where are manufacturing’s 2023 trends at halfway through the year?
We’re happy to say that manufacturing at large is, for the most part, sold on the benefits of digitized customer experiences and sleeker operations. Bringing a laggard industry...
Telecom trends in 2023—where are we now?
To be in the telecommunication industry is to ever be following the media consumption habits and inclinations of your target customers, and now more than ever those habits are on...
Halfway through: Healthcare’s 2023 tech trends and capabilities
Technology has been reshaping healthcare at a more rapid pace than ever before, it seems. And it looks like the forecast isn’t going to slow it down any time soon—the space has...
Insurance technology trends in 2023: A halftime pulse check
Insurance is always on every consumer’s mind, but often not happily: it’s the necessary evil and the nightmarish web of policy intricacies no one seems to understand. Those...