The 2023 calendar year had some fluctuating fortune for manufacturers, with demand up and down and high borrowing costs keeping everyone on their toes—but the economy overall...
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What you need to know about financial services in 2024
The onslaught of fintech organizations has long been disrupting the financial services space at large, introducing a slew of new business models, technologies, and cultural...
What you need to know about high tech in 2024
The high tech industry has long been an example to other sectors of shining innovation, sleek operations, and devout customers. But recent years may be shifting that perception,...
What you need to know about Salesforce org optimization in 2024
Over 150,000 organizations use Salesforce to harmonize their customer-facing processes and empower employees with the data they need to reach them. That equates to millions of...
What you need to know about contact center modernization in 2024
Call centers are getting a makeover. Nine in ten company leaders report contact center self-service investments in the next two years, voice/text analytics usage has increased...
What you need to know about CDP in 2024
If you were part of any business data strategy conversation this past year, the drive toward CDP has inevitably come up. A customer data platform (CDP) is the new hot ticket...
Why change management with Simplus? Here’s why
How AI will transform contract lifecycle management
Artificial Intelligence (AI) has exploded in the past couple of years, in large part due to huge advances in AI capabilities and the democratization of very powerful AI offerings...