Launching a journey on the vast landscape of digital transformation is much like navigating uncharted terrain in a sprawling, ever-evolving wilderness. As organizations embrace the rapid evolution of technology,...
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Industry - Program Delivery
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DocuSign is so much more than e-signatures
You’ve likely implemented DocuSign as a digital signature tool; It’s the most used e-signature tool globally. More than 1,000,000 customers with hundreds of millions of users in over 180 countries use it regularly....
7 ways to offer automated CS for customers who can’t get no satisfaction
Less talk and more action. That’s the direction of today’s customer service innovations. Using automated customer communications to reduce the need for business interaction is a great goal. It can streamline...
Digital transformation pioneers convene at Innovation Leadership Keynote to share insights
Today's business landscape is fast-paced and ever-evolving, and the role of AI and digital innovation has never been more pivotal. In this dynamic environment, embracing these innovations isn't merely an option; it's a...
How to optimize Salesforce Marketing GPT
The foundational benefit of using Marketing GPT is that it saves time while increasing revenue and customer satisfaction. It frees up human SMEs for more profound, complex analysis/strategy work. It also maintains the...
Beyond automation: How AI and GPT are humanizing Marketing Cloud experiences
Gone are the days of traditional, one-size-fits-all marketing strategies. Today, we face a new industry climate where customer expectations can “make or break” a business, and the need for better data access and...
5 strategies to build marketing and IT collaboration that creates a competitive edge
"It's not the destination; it's the journey." While the wisdom of Ralph Waldo Emerson works for self-reflection, those of us relying on our IT systems for data-based, dynamic creatives and reliable metrics to measure...
‘Twas the night before Dreamforce… Where to find Simplus at DF23
The week of Dreamforce 2023 is finally upon us! Before all the incredible sessions and festivities kick off, here's one more look at all the ways you can find Simplus' presence throughout the streets of San Francisco....