As 2024 draws to a close, it’s clear that the telecommunications industry has undergone significant changes. From the shifting dynamics of consumer expectations to the accelerating pace of digital transformation,...
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Industry - Change Management
2024 in review for the energy and utilities sector
The energy and utilities industry in 2024 has been a year of pivotal transformation, marked by technological advancements, shifting market dynamics, and evolving customer expectations. From complex sales processes to...
2024 in review for Salesforce org optimization
As organizations continue to harness the power of Salesforce in 2024, the focus on optimizing Salesforce orgs has intensified. In a landscape where customer expectations are continuously evolving, ensuring that your...
2024 in review for the financial services sector
The enterprise financial services sector has undergone significant changes in 2024, spurred by a surge in digital transformation efforts. The drive to modernize systems, enhance customer experiences, and streamline...
2024 in review for the high tech sector
The high tech sector has seen transformative changes throughout 2024, shaping the way businesses operate and influencing the daily lives of consumers. This year, three pivotal trends have emerged and we’ve been...
2024 in review for the manufacturing sector
As 2024 draws to a close, it’s time to reflect on the seismic shifts that have occurred within the manufacturing industry over the past year. From the rise of digital tools designed to streamline sales processes to...
2024 in review for the healthcare and life sciences sector
The healthcare and life sciences sectors are undergoing significant transformation in 2024, driven by an evolving understanding of patient care, data management, and the role of automation. As organizations strive to...
2024 in review for contact center modernization
As we reach the close of 2024, we’ve witnessed the landscape of enterprise contact centers evolve dramatically. Market perceptions around contact center modernization have shifted, reflecting a deeper understanding of...
7 scary reactions to change management that Simplus solves
If you’ve ever faced a major digital transformation, you understand that user adoption can be a nightmare. It often requires adjusting job duties, challenges with access to information, changing how we work with other...