Providing a top-notch product or service is essential—but have you ever stopped to consider how your customers feel when interacting with your company? Beyond features and pricing, the real game-changer is the...
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Industry - Business Transformation Services
AI-First Customer Experience Explainers—What are agents?
What are agents? There are no dumb questions when it comes to the Agentic AI future. Let’s start with the basics. In this video, Steve Seo explains what agents are and how Agentforce works. He also provides examples of...
What is Data Cloud? The first step to stellar Agentforce
Over the past few decades, CRM solutions have evolved from simple contact management systems into comprehensive platforms that drive customer engagement, streamline operations, and boost sales. Fueled by the...
Data Cloud, high tech, and sustainability in 2025
Is 2025 the year for being green? As technology advances at breakneck speed, high-tech companies recognize their crucial role in shaping a greener, more sustainable future. For many companies, this shift isn't just...
Meet your new secret weapons for unlocking the full potential of AI-driven strategies
AI is rewriting the playbook for operational excellence. It’s not just about technology; it’s about transforming your business while keeping people at the center. Companies leveraging solutions like Agentforce and...
Simplus’ enterprise transformation radar for energy and utilities in 2025
The energy and utilities industry is at a transformative crossroads, driven by the accelerating integration of artificial intelligence (AI) and digital technologies. By 2025, AI will be deeply embedded in the way...
Driving Agentforce Impact at Simplus
From assets and rankings to industry-specific use cases and proven offerings, we are multiplying the impact of Agentforce with our Business Transformation Services and Agentic Launchpad Lab.
Simplus’ enterprise transformation radar for financial services in 2025
The financial services industry is undergoing an unprecedented transformation. With rapid advancements in artificial intelligence (AI), we’re on the brink of a major leap forward in how financial institutions operate,...
Simplus’ enterprise transformation radar for manufacturers in 2025
The manufacturing industry is on the brink of a profound digital transformation, driven by a need for greater efficiency, enhanced customer experiences, and a more resilient supply chain. As we enter 2025, the...