2023 for high tech has been, admittedly, not too great. The industry has become synonymous with layoffs this year, as major tech company belt-tightening has brought the total number to almost 170,000 layoffs this year...
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Industry - Business Transformation Services
Communications and media’s guide to the Salesforce Summer ‘23 Release
For communications and media, the summer business market is hot—not only is the temperature rising on customer demands for entertainment, digital content, and virtually connecting with family and friends, but the...
Where are manufacturing’s 2023 trends at halfway through the year?
We’re happy to say that manufacturing at large is, for the most part, sold on the benefits of digitized customer experiences and sleeker operations. Bringing a laggard industry up to this point has been an uphill...
Telecom trends in 2023—where are we now?
To be in the telecommunication industry is to ever be following the media consumption habits and inclinations of your target customers, and now more than ever those habits are on the verge of some big changes. Between...
Insurance technology trends in 2023: A halftime pulse check
Insurance is always on every consumer’s mind, but often not happily: it’s the necessary evil and the nightmarish web of policy intricacies no one seems to understand. Those stereotypes are, however, slowly changing;...
A pulse check on fintech’s 2023 trends and target capabilities
As the globe continues to brace itself and read headline after headline about the year’s eventual plummet into a recession, to say all eyes are on banking and financial institutions is, well, a gross understatement....
Using Advisory Services to address customer service pain points
Our Simplus Advisory Services team worked with Nitel, a telecommunications provider, to overcome pain points with customer service
The five-point plan for successful Salesforce implementation in comms, media, and tech organizations
When companies face unmistakable signs of being outpaced by the competition, many companies that are trying to gain a foothold in the crowded comms, media, and tech space weigh the benefits of implementing Salesforce...
Simplus CEO responds to a cooling economy with 3 proven strategies
The signs of a softening economy are hard to overlook. A slowing job market, high-interest rates, and fickle lending have consumers pulling back on discretionary spending and businesses scrambling to bolster their...