The Salesforce Spring ’25 release brings several key updates tailored to meet the particular needs of the consumer goods and retail industry. Companies in this sector must keep up with customer demands, streamline...
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Industry - Business Transformation Services
Agentforce in the healthcare industry
Agentforce for healthcare poses exciting possibilities for providers, payers, pharma, and more. Whether it’s positive patient engagement and scheduling assistance or staffing and information organization assistance, Agentic AI can take the administrative burden off of human leaders delivering personal care to patients.
Agentforce in the banking industry
Agentforce is the next frontier for leading banking organizations, providing leaders with the opportunity to use Agentic AI in many unique, value-adding ways: mortgage loan follow-up, lead management, fraud detection,...
Forget luck—Agentforce AI is the real gold at the end of the rainbow
You need more than four-leaf clovers, lucky charms, or pots of gold at the end of a rainbow. Instead, you need robust AI-driven solutions that transform the way you work. Whether chasing new opportunities, streamlining...
Financial Services in Spring ‘25: What to watch
Salesforce’s Spring ’25 release introduces cutting-edge features that significantly enhance the capabilities of financial services organizations. From personalized wealth management to tailored insurance solutions,...
Agentforce in the insurance industry
Agentforce has many valuable use cases for the insurance industry, from underwriting and claims to sales support and more.
Ask an Agent: Effective Testing Strategies for AI Agents
Samantha Ziegel, Principal Solution Strategist AI at Simplus, is leading our Ask an Agent video series with all the expertise of our Business Transformation Services team. While everyone is rapidly hyping up the future...
Revenue Cloud in Spring ‘25: What to watch
Salesforce continues to enhance its Revenue Cloud platform, and the Spring ’25 release brings new features that further streamline revenue recognition, pricing, and management. With innovations like the Advanced...
Why large-scale claims events highlight Agentforce AI’s value
The images were haunting. Videos showing flames, ash, smoke, and miles of smoldering structural and natural devastation along the California coastline. The fire danger is over, but the challenges facing thousands of...