Do not read this book from beginning to end, start to finish… Depending on what choices you make, your transformation can end in tremendous success—or lackluster, ill-adopted disaster. Through our upcoming Choose Your...
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Industry - Service Cloud
Choose Your Own Adventure ebook preview: Transformation in the communications and media industries
Do not read this book from beginning to end, start to finish… Depending on what choices you make, your transformation can end in tremendous success—or lackluster, ill-adopted disaster. Through our upcoming Choose Your...
Choose Your Own Adventure ebook preview: Transformation in the energy and utilities industry
Do not read this book from beginning to end, start to finish… Depending on what choices you make, your transformation can end in tremendous success—or lackluster, ill-adopted disaster. Through our upcoming Choose Your...
Choose Your Own Adventure ebook preview: Transformation in the manufacturing industry
Do not read this book from beginning to end, start to finish… Depending on what choices you make, your transformation can end in tremendous success—or lackluster, ill-adopted disaster. Through our upcoming Choose Your...
Choose Your Own Adventure ebook preview: Transformation in the healthcare industry
Do not read this book from beginning to end, start to finish… Depending on what choices you make, your transformation can end in tremendous success—or lackluster, ill-adopted disaster. Through our upcoming Choose Your...
Consumer goods’ guide to the Salesforce Summer ‘23 Release
The Summer ‘23 Release is here, and for consumer goods players it’s not one to miss. Updates include an extension of the Consumer Goods Cloud to service capabilities as well as better trade promotion management updates...
Financial services’ guide to the Salesforce Summer ‘23 Release
For financial services, the Salesforce Summer ‘23 Release is an exciting update full of new functionalities and enhancements in the Financial Services Cloud. Complaint management, actionable segmentation, marketing...
Using Advisory Services to address customer service pain points
Our Simplus Advisory Services team worked with Nitel, a telecommunications provider, to overcome pain points with customer service