With Salesforce’s launch of Agentforce and the evolution of generative artificial intelligence (AI), we are seeing an unprecedented amount of interest, focus, and experimentation by companies across industries...
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Industry - Data Cloud
The 12 Days of Agentforce
On the twelfth day of Agentforce your true love (ahem, Simplus) gave to you… days of Agentforce in Action examples! This is just a small glimpse of the 150+ use cases and 50+ agentic actions we have developed.
Simplus goes ALL in on Agentforce — Announcing our Agentic Launchpad Lab (ALL) for AI-powered Salesforce CX solutions
Simplus is thrilled to announce our Agentic Launchpad Lab, or ALL—a space to go ALL in with our clients and partners and co-create next-level customer experiences powered by AI. Launching the ALL initiative will help...
2024 in review for the energy and utilities sector
The energy and utilities industry in 2024 has been a year of pivotal transformation, marked by technological advancements, shifting market dynamics, and evolving customer expectations. From complex sales processes to...
2024 in review for the financial services sector
The enterprise financial services sector has undergone significant changes in 2024, spurred by a surge in digital transformation efforts. The drive to modernize systems, enhance customer experiences, and streamline...
2024 in review for the high tech sector
The high tech sector has seen transformative changes throughout 2024, shaping the way businesses operate and influencing the daily lives of consumers. This year, three pivotal trends have emerged and we’ve been...
2024 in review for the manufacturing sector
As 2024 draws to a close, it’s time to reflect on the seismic shifts that have occurred within the manufacturing industry over the past year. From the rise of digital tools designed to streamline sales processes to...
2024 in review for the healthcare and life sciences sector
The healthcare and life sciences sectors are undergoing significant transformation in 2024, driven by an evolving understanding of patient care, data management, and the role of automation. As organizations strive to...
2024 in review for CDP, Data Cloud, and more
In 2024, the conversation surrounding customer data platforms (CDPs) has shifted significantly. As enterprises grapple with increasingly complex data landscapes, the focus has transitioned from a narrow preoccupation...