The financial services industry is undergoing an unprecedented transformation. With rapid advancements in artificial intelligence (AI), we’re on the brink of a major leap forward in how financial institutions operate,...
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Industry - Data Cloud
Simplus’ enterprise transformation radar for high tech leaders in 2025
As the high-tech industry continues to evolve, digital transformation is no longer just a trend—it’s a necessity. In 2025, the convergence of next-generation technologies and the rapid pace of innovation will reshape...
Simplus’ enterprise transformation radar for Agentforce in 2025
Salesforce’s Agentforce platform is poised to drive significant changes for businesses everywhere. And as customers demand more efficient, personalized, and agile support solutions, Agentforce is set to expand its...
Simplus’ enterprise transformation radar for Data Cloud in 2025
As the digital landscape continues to evolve, Salesforce Data Cloud stands at the forefront of transforming how businesses manage and utilize their data. In 2025, we can expect significant advancements in this...
11 ways we plan to optimize Data Cloud in 2025
When you first implemented Data Cloud, visions of faster go-to-market and crushed sales quotas were likely dancing in your head. But are you genuinely unlocking its full potential? It's easy just to set it and then...
Agentic-led business transformations—Looking ahead to 2025 and beyond
With Salesforce’s launch of Agentforce and the evolution of generative artificial intelligence (AI), we are seeing an unprecedented amount of interest, focus, and experimentation by companies across industries...
The 12 Days of Agentforce
On the twelfth day of Agentforce your true love (ahem, Simplus) gave to you… days of Agentforce in Action examples! This is just a small glimpse of the 150+ use cases and 50+ agentic actions we have developed.
Simplus goes ALL in on Agentforce — Announcing our Agentic Launchpad Lab (ALL) for AI-powered Salesforce CX solutions
Simplus is thrilled to announce our Agentic Launchpad Lab, or ALL—a space to go ALL in with our clients and partners and co-create next-level customer experiences powered by AI. Launching the ALL initiative will help...
2024 in review for the energy and utilities sector
The energy and utilities industry in 2024 has been a year of pivotal transformation, marked by technological advancements, shifting market dynamics, and evolving customer expectations. From complex sales processes to...