Customers expect quick, seamless interactions with their insurance provider for routine requests like price quotes, bundling options, and general coverage information. But what about when the unexpected happens? When...
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Industry - Data Cloud
3 ways Agentforce strengthens supply chain management
Can we build a stronger supply chain management system with Salesforce Agentforce? Yes, we can! Agentforce brings a new level of sophistication by operating autonomously, retrieving the correct data on demand,...
Four applications of GenAI Agentforce in the energy and utilities industry
With a growing emphasis on renewable energy, smart grid technology is revolutionizing how power is distributed and consumed to make it more efficient and reliable. Consumers are also becoming more empowered, with...
Top 3 challenges in healthcare that Salesforce Agentforce solves
Healthcare workers are tired. With mounting pressures to reduce overhead costs, personalize patient care amid increasing workloads, and improve the overall efficiency and continuity of care by doing more with fewer...
Data Cloud Updates at DF24: The Fuel for Agentforce AI
Salesforce's Data Cloud has emerged as the company's fastest-growing organic innovation ever, fundamentally transforming how organizations harness and leverage their data. At Dreamforce 2024, Salesforce shared exciting...
Dreamforce 2024 unveils Agentforce for everyone
“We are in the age of agents.” That’s how Adam Evans, SVP AI Platform Cloud at Salesforce put it last week, and the message was clear throughout Dreamforce: agents are the way forward. Though Dreamforce 2024 has bid us...
Infosys Knowledge Institute: Getting ready for enterprise AI with Salesforce
Just about every organization wants to leverage AI, but not every organization is truly prepared for it. Enter Salesforce’s AI offering—complete with Data Cloud, Einstein, and, most recently announced, Agentforce. It’s...
Webinar highlights from The Dos and Don’ts of Predictive Analytics in Salesforce
Last week, experts from Simplus got together with Salesforce to host a Knowledge Circles webinar all about leveraging predictive analytics to supercharge win rates in Salesforce. If you weren’t able to make it, we’ve...
