From hosting hybrid customer experiences to providing personalized preferences, today’s dynamic go-to-market landscape means understanding and leveraging data is more critical than ever. At the heart of this...
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Industry - Data Cloud
Thrive in ‘25 with Simplus and Salesforce
As we look forward to a new year, let's build new goals around transformative business operations powered by AI and data. Dreamforce 2024 highlighted Salesforce's dedication to this vision, showcasing the launch of...
Financial services’ deep dive into Salesforce Winter ‘25 release
Calling all financial services enthusiasts! The Salesforce Winter '25 release is here, and it’s packed with exciting updates tailored to banking, wealth management, insurance, and more—with a particular focus on the...
A deep dive into Salesforce Winter ‘25 release for life sciences
The latest Salesforce Winter '25 release has brought a wave of enhancements and updates specifically tailored for the life sciences industry. Whether you're a pharma company, biotech firm, or a medical device...
A deep dive for Data Cloud in the Salesforce Winter ‘25 release
The Winter ’25 release of Salesforce brings a host of exciting updates to Data Cloud, making it easier for businesses to manage and utilize their data effectively. Whether you’re a data enthusiast or a Salesforce...
Media and telco’s deep dive into Salesforce Winter ‘25 release
The Winter '25 release from Salesforce has rolled out some fantastic updates for the communications and media industry, enhancing capabilities and making workflows smoother. Let’s dive into the key updates that could...
4 ways Agentforce helps the telecom industry with data protection and cybersecurity
Did you know 87 percent of the world’s population uses a mobile phone? Surveys show almost seven billion mobile users are texting, taking selfies, shopping, trolling crushes on social media, and answering emails...
Salesforce AI tools are transforming the high tech industry
Imagine having the power to understand your customers so well that every interaction feels tailor-made just for them. That’s what AgentForce and Data Cloud bring to the high-tech industry. Businesses can create...
How AI supplements (not replaces) human insurance agents for personalized experiences
Customers expect quick, seamless interactions with their insurance provider for routine requests like price quotes, bundling options, and general coverage information. But what about when the unexpected happens? When...