Do you remember the days when your word was your bond, and a handshake was as binding as a legal contract? The need for mutual trust— albeit via digital apps rather than pen and paper these days—still remains a...
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Industry - Manufacturing
Manufacturing, utilities, and energy’s guide to the Salesforce Summer ‘23 Release
The Salesforce Summer ‘23 Release is upon us, and the updates included for the manufacturing, energy, and utilities industries are impressive and noteworthy. These changes can help business leaders manage everything...
Where are manufacturing’s 2023 trends at halfway through the year?
We’re happy to say that manufacturing at large is, for the most part, sold on the benefits of digitized customer experiences and sleeker operations. Bringing a laggard industry up to this point has been an uphill...
5 ways Strategic Services is a win for manufacturing
The manufacturing industry's relationship with digital transformation initiatives is a relatively new and often misunderstood partnership. Although most significant industries recognize (at varying levels) the...
5 ways Automotive Cloud helps dealers change lanes between digital-based and in-person customer connections
Don’t be surprised if today’s customers know more about the cars on your lot than most of your sales team. Recent surveys show that around 75 percent of the customer’s experience occurs on digital channels, with...
Proven signs that Automotive Cloud is fueling industry innovation
The new automobile customer may not always be seen, but they are heard. Studies show that almost 90 percent of your customers believe the customer experience is as important as the company’s product or services. And...
A new era of data for manufacturing: Sustainability Cloud
Through Sustainability Cloud, manufacturers can open up hidden revenue plays and leverage carbon footprint insights to allocate in a smarter, greener way.
Innovation in a cooling economy: Manufacturing, energy, and utilities
The uncertainties of the current economic climate are worrisome, to say the least. Manufacturers and energy/utility providers, who were just finally unlocking the immense power behind digitally transformed operations,...
4 best practices for B2B strategies with aftermarket parts
The popular belief that if one builds it, customers will come is undoubtedly true. But if you offer a critical aftermarket part so customers can build it themselves, well, that’s a strong argument as well. The...