For healthcare providers, Agentforce is fundamentally transformative. Providers can leverage administrative documentation and scheduling support, as well as care communications, patient self-service, and claims assistance all from Agents. Check out the infographic below for more details on this exciting future:
Articles & Insights
The latest and greatest in digital transformation thinking
Why Agentic Health Cloud is the future of chronic disease management
Fifty percent of patients with chronic disease don’t follow their medication and treatment plan. According to this landmark study, the reason is mainly due to complicated plans...
Education and Public Sector in Spring ‘25: What to watch
Salesforce’s Spring '25 release brings innovative updates to the public sector and education industries, empowering organizations to better serve their communities, improve...
Forecasting the Agentic Future of AI in the Healthcare Industry
It's World Health 2025, and what an exciting year to celebrate the advancements in healthcare: from transformative business processes to the possibilities of Agentic AI, we see...
Data Cloud in every cloud: Ways to improve CRM adoption in Sales Cloud
Is your sales team slacking on CRM? Despite your enthusiastic implementation of a new CRM system, adoption has been a bit more bleh rather than booyah. Studies show some...
Communications and media in Spring ‘25: What to watch
The Salesforce Spring '25 release introduces a host of new features and improvements designed to help organizations in the communications and media industries deliver better...
Healthcare in Spring ‘25: What to watch
The Salesforce Spring '25 release has brought significant enhancements to the healthcare industry, empowering organizations to provide better care, streamline processes, and...
Ask an Agent: Chatbots v Agentic AI
Samantha Ziegel, Principal Solution Strategist AI at Simplus, is leading our Ask an Agent video series with all the expertise of our Business Transformation Services team....
70% of a sales rep’s time isn’t spent selling—Here’s how to change that
Sales teams often get stuck in the grind—chasing leads, managing CRM data, and juggling multiple tools—without realizing they’re missing out on game-changing strategies that...