EBOOK
The Future is AI: Modern and Personalized CX for Manufacturing
It’s time to level up manufacturing operations
The emerging market space exposed the need for an advanced, more responsive system that can help manufacturers scale without compromising business relationships. Gartner research shows that 80% of manufacturing CEOs plan to increase digital technology investments to counter current economic pressures, including inflation, scarce talent, and supply constraints.
Adopting a CRM system equipped with AI technology doesn’t detract from the personalized, face-to-face customer service that has defined your brand. Instead, it takes those human, experienced-based instincts that help guide your customer relationships and automates operations with data-backed technology.
In this ebook, you’ll learn…
- How AI enhances digital transformation initiatives in the manufacturing space
- Case study examples of successful transformation
- What the future holds for Salesforce users leveraging Einstein GPT to bolster customer relationships
Don’t just talk the talk when it comes to AI—walk the walk by preparing your organization with a solid data architecture foundation.
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