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70% of a sales rep’s time isn’t spent selling—Here’s how to change that

Mar 25, 2025 | Admin, Data Integration, Latest News, Sales Cloud

Sales teams often get stuck in the grind—chasing leads, managing CRM data, and juggling multiple tools—without realizing they’re missing out on game-changing strategies that could make selling more straightforward and effective. 

Is there a better way for sales teams to implement data-driven decisions and specialized AI-sourced sales tools that drive targeted, coordinated, and more effective go-to-market? Yes!

 

Meet the dynamic duo: Sales Enablement and Data Cloud  

“Sales enablement uses content, coaching, training, and technology to help reps onboard, improve their skills, and sell,” Paul Bookstaber, Sales Blazer writer, explained. “Sales enablement leaders care about increasing productivity, making a business impact they can measure, and getting training programs out the door faster.”

A landmark Hubspot study found that 42 percent of salespeople rank prospecting as the most challenging part of their job, ahead of closing deals (36%) and qualifying leads (22%) 

Another study found that 44 percent of salespeople give up after one attempt. 

“To succeed in sales enablement, start by identifying a specific and measurable revenue goal, then develop training that brings you closer to reaching it,” Bookstaber says. “Track progress as sellers change their behavior, and adapt and learn as you pave your way to efficient growth.”

If sales leaders want sales reps to know they have their support, Sales Enablement and Data Cloud can effectively deliver measurable sales rep-motivating results.  

Here are some of the most significant gaps in the sales process that Sales Enablement and Data Cloud help bridge:

 

1. Lack of Unified Messaging

The Problem: Sales reps struggle with inconsistent messaging, leading to mixed signals for prospects.
The Fix: When sales teams can access well-structured playbooks, insightful battle cards, and ongoing training, they operate confidently and consistently. Playbooks are their strategic guide, ensuring every rep follows a proven approach to navigating the sales process. 

By analyzing customer data, Sales Enablement tools powered by Data Cloud can surface the most relevant sales content, battle cards, or talk tracks at the right stage of the buyer’s journey. This alignment helps reps have more productive conversations and close deals faster.

Meanwhile, continuous training sharpens their skills, keeping them adaptable and informed in an ever-evolving market. These resources create a strong foundation that empowers sellers to engage prospects with clarity, overcome challenges quickly, and ultimately close more deals.

By integrating Data Cloud with Sales Enablement, Salesforce empowers reps with the most accurate, up-to-date insights, reducing guesswork, improving efficiency, and ultimately driving better sales outcomes.

 

2. Slow Ramp-Up for New Reps

The Problem: Onboarding takes too long, and new reps aren’t hitting quota fast enough.
The Fix: Sales enablement streamlines onboarding by equipping new reps with structured training via step-by-step modules that cover company offerings, sales processes, and best practices. Reps stay engaged using e-learning platforms, live sessions, and interactive content. Role-playing and real-world scenarios further refine their skills by allowing reps to practice pitches, handle objections, and receive feedback from peers and managers—helping them build confidence before engaging with actual prospects.

Certifications and assessments reinforce learning by ensuring reps retain key knowledge through quizzes and practical evaluations, providing a measurable way to track readiness before they go live. Tiered certifications also encourage continuous improvement, motivating reps to sharpen their skills. 

By combining these elements, sales enablement reduces onboarding time, ensures consistency in training, and accelerates a rep’s ability to close deals, ultimately driving revenue growth.

 

3. Inefficient Sales Processes

The Problem: Reps waste time searching for the right content or manually updating CRMs.
The Fix: A landmark, spirit-smashing Salesforce study found that sales reps spend at least 70% of their time handling administrative data-entry tasks not directly tied to selling or searching for the right content that pertains to a customer. This frustrates reps and delays the sales cycle, making it harder to engage prospects effectively.

Data Cloud integrates data from multiple sources—CRM, marketing, customer interactions, and external platforms—to create a real-time, 360-degree view of the customer. Instead of reps manually updating records, Data Cloud automates data ingestion and synchronization across Salesforce tools. This means less admin work and more time spent selling, as reps can rely on always-accurate customer records and engagement history within Sales Cloud and Sales Enablement.

By streamlining these processes, sales enablement boosts efficiency, improves data accuracy, and empowers reps to have more meaningful customer interactions—all while accelerating deal velocity.

 

4. Data Without Insights

The Problem: Sales teams have tons of data but don’t know how to use it effectively.
The Fix: Sales teams are inundated with data—from customer interactions and buying behaviors to past deal history—but without the right tools, it’s just noise. Without a straightforward way to interpret data, it becomes difficult to understand what truly drives conversions and how to tailor messaging to different prospects.

With Data Cloud feeding Einstein AI, Sales Enablement tools provide intelligent recommendations, such as the best content to share, the next best action to take, or when to follow up based on real-time signals. This ensures that reps are always equipped with the correct information to engage prospects effectively.

Data Cloud continuously updates engagement data from emails, website visits, event participation, and product usage, allowing sales teams to act immediately when a prospect shows buying intent. Sales Enablement tools can trigger real-time alerts, ensuring reps engage prospects at the perfect moment.

With data-driven guidance, reps can personalize outreach, refine their pitches, and engage prospects with the right message at the right time. 

 

The Modern Solution for Quota-Crushing Sales Strategies

To eliminate guesswork, automate tedious tasks, and equip reps with real-time insights that drive smarter, more strategic selling, it’s Sales Enablement and Data Cloud. With personalized outreach, AI-driven recommendations, and seamless access to the right content at the right time, sales teams can focus on what they do best—building relationships and closing more deals. 

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